Many Maids Cleaning

DO NOT CHOOSE THIS COMPANY. Charged me more than I agreed to. Service was very poor and I had to re-clean floors and bathrooms. Management is ineffective. I had to call 20 plus times and they sent me back and forth between people without reaching a solution. They kept shifting blame. I STILL (months later) have not received the full refund that I was told was coming back to me. I wish I would have read the other reviews and found a different company.

I believe I was fraudulently charged and that items were stolen. I let the cleaners in at 8:10 and they were gone by 12:16 (4 hours) when I arrived back at the house. The hours charged were from 7:30 to 12:30 (5 hours with two cleaners). They also stole some of the chemicals I had at the house. The house was not clean. The counters were not wiped down, floors not cleaned, oven not properly cleaned, cabinets not cleaned (inside or out), vanity drawers not cleaned, floors not vacuumed, bathroom not cleaned (tub, floors), Clorox toilet pellets stolen, A/C vents not cleaned, light fixtures not cleaned, windows not properly cleaned, hard water stains not cleaned. Heather said she would send out someone to **make it right**. Turns out she charged me for them as well. After all was said and done the home was still not cleaned properly after 5 people came out. I received the invoice and was shocked at the price. She offered to send me a discount of $100 if I agreed to not complain about the services received. So obviously, I denied the **hush money**. DO NOT USE THIS COMPANY. Their employees lie about hours and steal stuff and are protected by the managers. I asked for the owner to call me back - still no response. I have photo evidence (shocking really) of the services not completed.

I called last minute to have my house professionally cleaned after moving out and they fit me into their schedule quickly. The two persons that came to clean did an amazing job! I’m going to definitely use them again.

Abismal Service!! We bought a new house and requested a cleaning before we moved in. We had agreed on a cap for the budget and gave a list of items we wanted done. We were told we would receive a call if those jobs were not completed in the time so we could reassess. We never got the call, so we assumed that the job was completed in the three hours. When we got to the house, not only did we find that the majority of the list we had requested was NOT done, but the things that had been done, were completed in a sloppy manner. There were streak marks on the windows worse than before and the floors looked like they were only swept and vacuumed. It should NOT have taken THREE HOURS to sweep and vacuum! When we asked about it, they refused to acknowledge they did any wrong, and insisted on charging us for the poor job. They agreed to give us a discount after a lot of discussion, but it was only 15%. Fifteen percent off for a job they didn't complete. On top of everything, in no way should the job they did take 3 hours! By myself I could have done what they did in 30 minutes. Poor quality, dismal effort, and awful management.

They stayed longer than the quoted amount and did not warn about the hourly rate, resulting in $100 higher fee than expected. They did a great job with the appliances in the kitchen, but really did not finish in the bedrooms. The shower was still grimy, did not clean baseboards or window tracks upstairs, which I mentioned was a priority. They scrubbed doors downstairs, but not upstairs. Overall inconsistent and I feel ripped off.